Effective Date: [Insert Launch Date]
Company: Whale Crunch Pte. Ltd.
Website: www.whalecrunch.com
Contact Email: hello@whalecrunch.com

1. Introduction

Whale Crunch Pte. Ltd. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.whalecrunch.com (“Website”) and use our services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

2. Data We Collect

We may collect and process the following categories of data:

• Identity Data: Full name, username, date of birth, nationality.
• Contact Data: Email address, phone number, billing address.
• Account Data: Username, password (encrypted), user preferences.
• Profile Data: Skills, portfolios, certifications, and work history.
• Payment Data: Bank account details, PayPal information, or other payment processors.
• Transaction Data: Details of payments and services you have purchased.
• Technical Data: IP address, browser type and version, time zone, operating system, device type.
• Usage Data: Information on how you use our Website, projects, and services.
• Marketing Data: Your preferences in receiving marketing communications.

3. How We Collect Your Data

• Direct interactions (e.g., account creation, service usage)
• Automated technologies (cookies, server logs, analytics tools)
• Third parties (payment providers, advertising partners)

4. How We Use Your Data

We use your information to:

• Provide and manage your account
• Facilitate marketplace transactions (projects, services)
• Manage payments and billing
• Communicate with you (notifications, updates, customer service)
• Provide personalized content
• Analyze platform performance and usage trends
• Protect the platform and users from fraud and abuse
• Comply with legal obligations

5. Sharing Your Data

We may share your information with:

• Payment processors (e.g., PayPal, Stripe)
• Cloud hosting and IT service providers
• Legal authorities if required by law
• Other users (profile visibility when participating in projects or gigs)

NOTE: We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce agreements.

If you delete your account, your data will be securely deleted after a reasonable period unless retention is required for compliance with laws.

7. International Data Transfers

As a global platform, your data may be transferred to and stored outside Singapore. We ensure that appropriate safeguards are in place in accordance with Singapore PDPA and applicable international laws.

8. Your Rights

You have the right to:

• Access and correct your personal data
• Withdraw consent at any time
• Request data deletion (subject to legal obligations)
• Object to processing for direct marketing
• Request data portability (where applicable)

Contact us at hello@whalecrunch.com to exercise your rights.

9. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, theft, and loss, including encryption, firewalls, and regular audits.

10. Cookies

We use cookies and similar technologies to enhance your user experience, analyze website usage, and support marketing efforts. You can control cookies through your browser settings.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified via email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 hello@whalecrunch.com

📍Whale Crunch Pte. Ltd., Singapore (Registered Office)